Welcome to Skyline India Travels Pvt. Ltd.
By accessing or using our website, services, or booking any tour or travel-related service with us, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Company Information
Company Name: Skyline India Travels Pvt. Ltd.
Registered Address:
B2-12, 1st Floor, Mint House Colony,
Nadesar, Varanasi,
Pincode – 221002, India
2. Acceptance of Terms
By accessing our website, making an inquiry, or confirming a booking, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using our services.
3. Scope of Services
Skyline India Travels Pvt. Ltd. provides travel-related services including but not limited to:
- Tour packages (domestic and international)
- Hotel bookings
- Transportation services
- Sightseeing arrangements
- Customized travel itineraries
- Travel consultation and assistance
We act as a facilitator between customers and third-party service providers such as hotels, airlines, transport operators, and activity providers.
4. Booking & Confirmation
- All bookings are subject to availability at the time of confirmation.
- A booking is considered confirmed only after receipt of full or partial payment as specified.
- Confirmation details will be shared via email, WhatsApp, or other communication channels.
- Any special requests are subject to availability and not guaranteed.
5. Pricing & Payments
- All prices are quoted in Indian Rupees (INR) unless stated otherwise.
- Prices may vary due to changes in taxes, fuel charges, supplier costs, or government regulations.
- Payments must be made within the specified timelines to avoid cancellation.
- Failure to make timely payment may result in automatic cancellation without prior notice.
6. Cancellation & Refund Policy
- Cancellation charges vary depending on the service provider’s policies and the time of cancellation.
- Refunds, if applicable, will be processed after deducting cancellation charges and service fees.
- No refunds will be provided for unused services, no-shows, or early departures.
- Refund processing timelines may vary and are subject to banking procedures.
(For detailed refund terms, please refer to our Refund Policy page.)
7. Amendments & Changes
- Any changes requested after booking confirmation may attract additional charges.
- Changes are subject to availability and approval by service providers.
- Skyline India Travels Pvt. Ltd. reserves the right to modify itineraries due to operational, safety, weather, or unforeseen circumstances.
8. Travel Documents & Responsibilities
- Customers are responsible for carrying valid travel documents including passports, visas, permits, tickets, and identity proof.
- Skyline India Travels Pvt. Ltd. is not responsible for denial of entry, boarding, or travel due to incomplete or invalid documentation.
- It is the customer’s responsibility to comply with immigration, customs, and local laws.
9. Health, Safety & Insurance
- Travel insurance is strongly recommended but not mandatory unless specified.
- We are not responsible for any injury, illness, accident, loss, or damage during travel.
- Customers must ensure they are medically fit to travel.
10. Limitation of Liability
Skyline India Travels Pvt. Ltd. shall not be liable for:
- Acts, omissions, or negligence of third-party service providers
- Delays, cancellations, or disruptions caused by weather, strikes, natural disasters, or government actions
- Loss of baggage, personal belongings, or valuables
- Any indirect, incidental, or consequential damages
Our liability, if any, shall be limited to the amount paid for the specific service in question.
11. Force Majeure
We shall not be held responsible for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, political unrest, or government restrictions.
12. Intellectual Property
All content on our website, including text, images, logos, designs, and trademarks, is the property of Skyline India Travels Pvt. Ltd. and may not be copied, reproduced, or used without prior written permission.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined therein.
14. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in Varanasi, Uttar Pradesh.
15. Modifications to Terms
Skyline India Travels Pvt. Ltd. reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.
16. Contact Information
For any questions, clarifications, or concerns regarding these Terms and Conditions, please contact:
Skyline India Travels Pvt. Ltd.
B2-12, 1st Floor, Mint House Colony,
Nadesar, Varanasi – 221002
India
