Skyline India Travels Pvt. Ltd. is committed to protecting the privacy and personal information of its customers, website visitors, and users. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you use our website or services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
COMPANY INFORMATION
Company Name: Skyline India Travels Pvt. Ltd.
Registered Address:
B2-12, 1st Floor, Mint House Colony,
Nadesar, Varanasi,
Pincode – 221002, India
INFORMATION WE COLLECT
We may collect the following types of information:
- Personal Identification Information
- Name, date of birth, gender, nationality
- Contact Information
- Email address, phone number, postal address
Travel and Booking Information
Passport details, visa information, travel itineraries, flight details, hotel preferences, emergency contact details
Payment Information
Payment transaction details such as payment method and transaction reference numbers (we do not store full credit or debit card details)
Technical Information
IP address, browser type, device information, operating system, cookies, and website usage data
HOW WE COLLECT INFORMATION
We collect information through:
- Online booking forms and inquiry forms
- Email, phone, WhatsApp, or direct communication
- Website cookies and tracking technologies
- Third-party service providers such as payment gateways and booking platforms
PURPOSE OF DATA COLLECTION
We collect and use personal information for the following purposes:
- To process travel bookings and reservations
- To provide travel-related services and customer support
- To process payments and refunds
- To communicate booking updates, confirmations, and important notices
- To comply with legal, regulatory, and immigration requirements
- To improve our services, website, and customer experience
- To send promotional or marketing communication (only where permitted by law)
INTERNATIONAL DATA USAGE
For international travel services, personal information may be shared with overseas service providers such as airlines, hotels, cruise operators, destination management companies, embassies, and immigration authorities.
By using our services, you consent to the transfer of your data across international borders where required to fulfill travel services.
DATA SHARING AND DISCLOSURE
We may share personal information with:
- Airlines, hotels, transport providers, and tour operators
- Visa processing agencies and embassies
- Payment gateways and financial institutions
- Government authorities, law enforcement, or regulatory bodies when required by law
- Technology and IT service providers supporting our operations
We do not sell or rent personal information to third parties for commercial purposes.
COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve services.
Users may choose to disable cookies through their browser settings; however, some website features may not function properly.
DATA SECURITY
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
Despite our best efforts, no method of data transmission over the internet or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.
DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
USER RIGHTS
Depending on applicable laws, users may have the right to:
- Access personal data held by us
- Request correction of inaccurate information
- Request deletion of personal data, subject to legal and contractual obligations
- Withdraw consent for marketing communications
Requests must be submitted in writing and may be subject to verification.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. Skyline India Travels Pvt. Ltd. is not responsible for the privacy practices or content of such external sites.
Users are encouraged to review the privacy policies of third-party websites before providing personal information.
CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
POLICY UPDATES
Skyline India Travels Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time without prior notice.
Continued use of our website or services constitutes acceptance of the updated policy.
GOVERNING LAW AND JURISDICTION
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in Varanasi, Uttar Pradesh, India.
CONTACT INFORMATION
For questions, concerns, or requests related to this Privacy Policy, please contact:
Skyline India Travels Pvt. Ltd.
B2-12, 1st Floor, Mint House Colony,
Nadesar, Varanasi – 221002
India